{"id":27107,"date":"2020-07-14T22:38:48","date_gmt":"2020-07-14T20:38:48","guid":{"rendered":"https:\/\/www.paintevents.ch\/?page_id=27107"},"modified":"2025-07-27T15:31:46","modified_gmt":"2025-07-27T13:31:46","slug":"reschedule","status":"publish","type":"page","link":"https:\/\/www.paintevents.ch\/en\/reschedule\/","title":{"rendered":"Reschedule a Ticket"},"content":{"rendered":"\n<h2>Reschedule your Ticket(s)<\/h2>\n\n\n\n<p>We&#8217;re sorry that you can\u2019t attend your booked event\u2014but don\u2019t worry: in many cases you can rebook!<\/p>\n<p>\nBecause we plan with fixed seating and it\u2019s often not possible to fill seats at short notice, the success of our business model depends on the rebooking fees listed below and set out in <a href=\"https:\/\/www.paintevents.ch\/en\/terms-and-conditions\/\" target=\"_blank\" rel=\"noopener noreferrer\">our T&amp;Cs<\/a>. We don\u2019t differentiate by reason and treat illness, family emergencies, or other schedule conflicts the same. If you\u2019d like protection against unforeseen events, please note the option of a separate ticket insurance policy (Google keyword: \u201cticket insurance\u201d).\n<\/p>\n<p>\u2764\ufe0f Thank you very much for your understanding!<\/p>\n\n<h2>Our rebooking terms<\/h2>\n<ul>\n<li>\u2705 Up to 7 days before the event: free of charge.<\/li>\n<li>\u21aa\ufe0f Between 7 days and 48 hours: rebooking fee of CHF 10 per ticket.<\/li>\n<li>\u23f3 Between 48 hours and 4 hours: rebooking fee of CHF 20 per ticket.<\/li>\n<li>\u274c Less than 4 hours before the event or \u201cno-show\u201d: unfortunately no rebooking or credit possible.<\/li>\n<\/ul>\n\n<p>\nPlease complete the following form. You will then immediately receive an email with a credit minus the rebooking fee.\nThe credit is valid for one year and you can easily redeem it on your next booking.<\/p>\n\n\n\n<div class=\"gsbp-f3a631f\">        <form id=\"et-reschedule-form\" method=\"post\">\n            <input type=\"hidden\" id=\"et_reschedule_nonce\" name=\"et_reschedule_nonce\" value=\"119d6c3801\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/27107\" \/>            <p>\n                <label>Email Adresse (Email Address):<br>\n                <input type=\"email\" name=\"email\" required><\/label>\n            <\/p>\n            <p>\n                <label>Bestellnummer (ohne \"#\" Symbol) (Order Number (without the \"#\" symbol)):<br>\n                <input type=\"text\" name=\"order_number\" required><\/label>\n            <\/p>\n            <div id=\"ticket-fields\">\n                <p>\n                    <label>Ticket Sicherheitscode (Ticket Security Code):<br>\n                    <input type=\"text\" name=\"security_codes[]\" required><\/label>\n                <\/p>\n            <\/div>\n            <p><button type=\"button\" id=\"add-ticket\">\u2795 Ein weiteres Ticket Umbuchen (Reschedule Another Ticket)<\/button><\/p>\n            <p><button type=\"submit\">\u00dcberpr\u00fcfung und Weiter (Check and Continue)<\/button><\/p>\n        <\/form>\n        \n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;re sorry that you can\u2019t attend your booked event\u2014but don\u2019t worry: in many cases you can rebook! Because we plan with fixed seating and it\u2019s often not possible to fill&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_gspb_post_css":".gsbp-591d1c2{padding:20px;border-style:solid;border-width:2px;border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;border-color:var(--wp--preset--color--theme-palette4, var(--global-palette4))}","inline_featured_image":false,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"boxed","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-27107","page","type-page","status-publish","hentry","wpautop"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reschedule a Ticket - PaintEvents.ch<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.paintevents.ch\/en\/reschedule\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reschedule a Ticket - PaintEvents.ch\" \/>\n<meta property=\"og:description\" content=\"We&#8217;re sorry that you can\u2019t attend your booked event\u2014but don\u2019t worry: in many cases you can rebook! 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