{"id":43,"date":"2017-05-17T11:27:29","date_gmt":"2017-05-17T09:27:29","guid":{"rendered":"http:\/\/paintevents1.infopain.myhostpoint.ch\/?page_id=43"},"modified":"2025-05-04T13:25:28","modified_gmt":"2025-05-04T11:25:28","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.paintevents.ch\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n
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Top 2 Questions<\/h2>\n\n\n\n
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I have bought a ticket but unfortunately won\u2019t be able to make it. What\u2019s your re-schedule policy?<\/div><\/span><\/span><\/span><\/div>
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Sorry to hear that you can\u2019t make it! Up to 7 days before your event we can issue you a voucher of the full ticket amount. After that, re-scheduling is still possible for a fee up to 4h before the event. Re-scheduling request need to be made via: www.paintevents.ch\/en\/reschedule\/<\/a><\/p>\n\n\n\n

Tickets are non-refundable and if you require more flexibility we recommend taking out additional ticket insurance through a third party provider. For further details, please see our terms and conditions.<\/p>\n\n\n\n

As an events business we rely on being able to use our seat capacity to our best ability and lose out if we reserve short term cancellations. We thus thank you for your understanding for our reschedule fee which out of fairness we apply regardless of the reason for the cancellation.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

I’ve left my artwork(s) in your studio to dry. When can I pick them up?<\/div><\/span><\/span><\/span><\/div>
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Pickups are possible during our general opening hours<\/a>. During other events and workshops pick-ups are unfortunately not possible anymore.<\/strong> Alternatively you can book our\u00a0Shipping-Service<\/a>.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n

Guided Painting Events<\/h2>\n\n\n\n
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What are guided paint events like?<\/div><\/span><\/span><\/span><\/div>
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Our guided paint nights are social get-togethers for anyone \u2013 no prior painting experience is required! We try our best to create a fun and stress-free environment for you to slow down and let your creativity flow. To help you with this, a glass of wine or a beer is included with most events \u2013 non-alcoholic options are of course also available if you prefer to keep your mind as sharp as your sketching pencil.<\/p>\n\n\n\n

For each event, we pick a particular painting that we demonstrate step by step. We choose paintings that are suitable for any level and can normally be finished within the duration of the event (see event details). You are always free to customize your painting (different colors, different canvas size, etc). For small groups one artist typically holds the event alone. For larger groups, there will always be at least 2 of us to assist you. Check out our Gallery to see what our past events looked like.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Can I paint something different during guided paint events?<\/div><\/span><\/span><\/span><\/div>
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Absolutely, you are completely free to paint whatever you like. We regularly have guests that come to our guided painting events with their own ideas. We are not offended if you don\u2019t follow the suggested painting. However, if the event is busy, the host might not be able to support you with your own painting. For realizing your own ideas we suggest that you also have a look at our open painting sessions.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

I have a great idea for a painting for your next guided paint night!<\/div><\/span><\/span><\/span><\/div>
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Awesome \u2013 we are always looking for new inspiration! Just email us at:<\/p>\n\n\n\n

info@paintevents.ch<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n

Who are the artists?<\/div><\/span><\/span><\/span><\/div>
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Our events are guided by a member of our artist team. The events page will always list who the instructor is and give you a link to their website and their work.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

What\u2019s the language of instruction?<\/div><\/span><\/span><\/span><\/div>
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The main language for most classes will be English unless everyone in the class is comfortable with German. Song and Nette are both native (Swiss-) German speakers and fluent in English. Other instructors may only speak English. Further details are available on the corresponding events page.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Do I need to bring anything?<\/div><\/span><\/span><\/span><\/div>
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\u200bNope. Everything is provided so that you can directly get started. It\u2019s quite rare, but there is always a small risk that you may get a little bit of paint on yourself. We do provide aprons but they don\u2019t provide 100% protection. We therefore recommend that you don\u2019t wear your fanciest clothes.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n

Open Painting Sessions<\/h2>\n\n\n\n
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What are open painting sessions like?<\/div><\/span><\/span><\/span><\/div>
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Our open painting sessions are designed for independent painters who want to work on their own projects. You can bring your own materials or buy them at our studio. If you are a complete beginner we recommend you first try out one of our guided painting events.<\/a><\/p>\n\n\n\n

For open painting sesssions there is no need to buy a ticket in advance but we encourage registrations via email (info@paintevents.ch) as they can help us plan. Especially if you are looking for a particular canvas size please check with us whether we have it in stock. We have space for about 14 painters and it\u2019s first come \u2013 first serve.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Do I need a ticket for open painting sessions?<\/div><\/span><\/span><\/span><\/div>
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No, tickets are only required for guided painting events. For open painting sessions you can just show up and \u201cpay as you paint\u201d. At our painting studio we accept cash and credit cards. Space in our studio is limitted \u2013 first come first paint. We really appreciate a short email letting us know if you plan to join an open painting session.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Do I need to buy materials at your studio in order to join an open painting session?<\/div><\/span><\/span><\/span><\/div>
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No, you are welcome to bring some or even all of your own materials. If you bring all of your own materials we charge a small fee for the use of the space. See our price list for details.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

What\u2019s the price of the materials for open painting sessions?<\/div><\/span><\/span><\/span><\/div>
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Our price list can be found here<\/a>.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n

Tickets for Events and Workshops<\/h2>\n\n\n\n
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What\u2019s included in the ticket price?<\/div><\/span><\/span><\/span><\/div>
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All our events and workshops include all the materials (canvas, paints, etc) required. This varies from event to event and details are included in the respective event description.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

How do I buy a ticket?<\/div><\/span><\/span><\/span><\/div>
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Tickets can be bought directly on our website. Simply go the event of your choice and add the desired number of tickets to your cart. We currently accept all major credit cards, TWINT, PayPal and Postfinance.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Do you offer any student discounts?<\/div><\/span><\/span><\/span><\/div>
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Individual student tickets for our regular events are always 10 CHF less compared to regular tickets (valid student ID required). The discount is available in the check-out procedure.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

I have bought a ticket but unfortunately won\u2019t be able to make it. What\u2019s your re-schedule policy?<\/div><\/span><\/span><\/span><\/div>
\n

Sorry to hear that you can\u2019t make it! Up to 7 days before your event we can issue you a voucher of the full ticket amount. After that, re-scheduling is still possible for a fee up to 4h before the event. Re-scheduling request need to be made via: www.paintevents.ch\/en\/reschedule\/<\/a><\/p>\n\n\n\n

Tickets are non-refundable and if you require more flexibility we recommend taking out additional ticket insurance through a third party provider. For further details, please see our terms and conditions.<\/p>\n\n\n\n

As an events business we rely on being able to use our seat capacity to our best ability and lose out if we reserve short term cancellations. We thus thank you for your understanding for our reschedule fee which out of fairness we apply regardless of the reason for the cancellation.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Can I pay cash at the event instead of buying a ticket online?<\/div><\/span><\/span><\/span><\/div>
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The online ticketing system helps us streamline our event preparation. It also allows us to get started quicker on the night of the event. We therefore kindly ask you to buy your ticket online in advance. If you encounter any problems during the ticket check-out procedure or if none of the payment options are feasible for you, please get in touch!<\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n

General<\/h2>\n\n\n\n
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Do you have parking spots?<\/div><\/span><\/span><\/span><\/div>
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We unfortunately don’t have any parking spots. We recommend the public parking garage at Parkhaus Hauptbahnhof<\/a> (5 minutes from the studio) or blue \/ white zone in the neighbourhood.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n <\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_gspb_post_css":".gspb_container-id-gsbp-a1ae1803-209b{flex-direction:column;box-sizing:border-box}#gspb_container-id-gsbp-a1ae1803-209b.gspb_container>p:last-of-type{margin-bottom:0}#gspb_container-id-gsbp-a1ae1803-209b.gspb_container{position:relative;margin-top:135px}@media (max-width:575.98px){#gspb_container-id-gsbp-a1ae1803-209b.gspb_container{margin-top:50px}}body.gspb-bodyfront 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